Work-family conflict, work stress and coping strategies among selected call center agents

This is a descriptive study aimed to determine the work-family conflict, work stress and coping strategies of call center agents. Results showed that call center agents have a good balance relationship between work and family but high working stress.

מידע ביבליוגרפי
מחבר ראשי: Emor, Jaeza G.
מחברים אחרים: Quijada, Catherine L.
פורמט: Thesis
שפה:English
יצא לאור: 2009.
נושאים: