Work-family conflict, work stress and coping strategies among selected call center agents

This is a descriptive study aimed to determine the work-family conflict, work stress and coping strategies of call center agents. Results showed that call center agents have a good balance relationship between work and family but high working stress.

Detaylı Bibliyografya
Yazar: Emor, Jaeza G.
Diğer Yazarlar: Quijada, Catherine L.
Materyal Türü: Tez
Dil:English
Baskı/Yayın Bilgisi: 2009.
Konular: