Work-family conflict, work stress and coping strategies among selected call center agents

This is a descriptive study aimed to determine the work-family conflict, work stress and coping strategies of call center agents. Results showed that call center agents have a good balance relationship between work and family but high working stress.

Bibliografiset tiedot
Päätekijä: Emor, Jaeza G.
Muut tekijät: Quijada, Catherine L.
Aineistotyyppi: Opinnäyte
Kieli:English
Julkaistu: 2009.
Aiheet: