The quality library a guide to staff-driven improvement, better efficiency, and happier customers

Detaylı Bibliyografya
Asıl Yazarlar:	Laughlin, Sara 1949- (Yazar), Wilson, Ray W. (Yazar)
Materyal Türü:	Kitap
Dil:	English
Baskı/Yayın Bilgisi:	New Delhi Indiana Pub. House 2009.
Edisyon:	1st Indiana ed.
Konular:	Library administration > United States. Total quality management > United States. Library planning > United States. Customer services > United States.