Total quality management

Detalles Bibliográficos
Main Authors:	Besterfield, Dale H. (Author), Besterfield-Michna, Carol (Author), Besterfield, Glen H. (Author), Besterfield-Sacre, Mary (Author)
Formato:	Libro
Idioma:	English
Publicado:	Upper Saddle River, New Jersey Prentice Hall ©2003.
Edición:	Third edition.
Subjects:	Total quality management.