Showing 1 - 5 results of 5 for search '"Libraries and readers."', query time: 0.02s Refine Results
  1. 1
    by Willis, Mark R.
    Published 1999
    Book

    Dealing with difficult people in the library
  2. 2
    by Evans, G. Edward
    Published 1999
    Book

    Introduction to library public services
  3. 3
    by Weingand, Darlene E.
    Published 1997
    Book

    Customer service excellence a concise guide for librarians
  4. 4
    by Miller, Glenn 1937-
    Published 1996
    Book

    Customer service & innovation in libraries
  5. 5
    by Bessler, Joanne M.
    Published 1994
    Book

    Putting service into library staff training a patron-centered guide
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