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  1. 21
    by Abbott, Peter
    Published 1991
    Book

    Front office procedures, social skills and management
  2. 22
    by Dorf, David C.
    Published 1984
    Book

    Front office selling "tips"
  3. 23
    by Renner, Peter Franz 1943-
    Published 1981
    Book

    Basic hotel front office procedures
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