Showing 1 - 9 results of 9 for search '"Industrial management."', query time: 0.04s Refine Results
  1. 1
    Published 2017
    Book

    Service management an integrated approach
  2. 2
    by Beckford, John 1958-
    Published 2017
    Book

    Quality a critical introduction
  3. 3
    by Normann, Richard
    Published 2000
    Book

    Service management strategy and leadership in service business
  4. 4
    Published 1995
    Book

    Understanding services management integrating marketing, organisational behaviour, operations, and human resource management
  5. 5
    by Fitzsimmons, James A.
    Published 1994
    Book

    Service management for competitive advantage
  6. 6
    by Schmenner, Roger W. 1947-
    Published 1991
    Book

    Plant and service tours in operations management
  7. 7
    Published 1988
    Book

    Managing services marketing, operations, and human resources
  8. 8
    by Mills, Peter K. 1943-
    Published 1986
    Book

    Managing service industries organizational practices in a postindustrial economy
  9. 9
    by Heskett, James L.
    Published 1986
    Book

    Managing in the service economy
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