Search Results - Heskett, James L.
- Showing 1 - 7 results of 7
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Managing in the service economy by Heskett, James L.
Published 1986Call Number: Loading…
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Student Resource Manual to accompany marketing by Heskett, James L.
Published 1976Call Number: Loading…
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Service breakthroughs changing the rules of the game by Heskett, James L.
Published 1990Call Number: Loading…
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What great service leaders know and do creating breakthroughs in service firms by Heskett, James L.
Published 2015Call Number: Loading…
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Corporate culture and performance by Kotter, John P. 1947-
Published 1992Call Number: Loading…
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The service management course cases and readings by Sasser, W. Earl
Published 1991Call Number: Loading…
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