Showing 1 - 7 results of 7 for search 'Heskett, James L.', query time: 0.21s Refine Results
  1. 1
    by Heskett, James L.
    Published 2015
    Book

    What great service leaders know and do creating breakthroughs in service firms
  2. 2
    by Kotter, John P. 1947-
    Published 1992
    Book

    Corporate culture and performance
  3. 3
    by Sasser, W. Earl
    Published 1991
    Book

    The service management course cases and readings
  4. 4
    by Heskett, James L.
    Published 1990
    Book

    Service breakthroughs changing the rules of the game
  5. 5
    by Heskett, James L.
    Published 1986
    Book

    Managing in the service economy
  6. 6
    by Heskett, James L.
    Published 1976
    Book

    Student Resource Manual to accompany marketing
  7. 7
    by Heskett, James L
    Published 1976
    Book

    Marketing
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