Real time preparing for the age of the never satisfied customer

Bibliographic Details
Main Author: McKenna, Regis (Author)
Resource Type: Book
Language:English
Published: Boston, Massachusetts Harvard Business School Press [1997]
Subjects:

UP Cesar E.A. Virata School of Business (UP Diliman)

Accession # Call # Volume/Part# Copy # Collection Circulation Type Circulation Status
BA-1673 HF 5548 / M35 1997 Regular Circulation On-Shelf