Customer experience management a revolutionary approach to connecting with your customers

Customer experience management a revolutionary approach to connecting with your customers

Detalhes bibliográficos
Autor principal: Schmitt, Bernd (Autor)
Formato: Livro
Idioma:English
Publicado em: New York John Wiley & Sons, Inc. [2003]
Assuntos:
Customer relations.
Relationship marketing.
Customer relations > Management.