Customer experience management a revolutionary approach to connecting with your customers

Customer experience management a revolutionary approach to connecting with your customers

Dades bibliogràfiques
Autor principal: Schmitt, Bernd (Autor)
Format: Llibre
Idioma:English
Publicat: New York John Wiley & Sons, Inc. [2003]
Matèries:
Customer relations.
Relationship marketing.
Customer relations > Management.