Managing hospitality organizations achieving excellence in the guest experience

"Today's economy is dominated by the service sector which continues to grow at a rapid pace. Even businesses dealing primarily psychical goods are now reinventing their image and positioning themselves as service providers. Introduction to Hospitality Management: Creating Excellent Guest E...

Πλήρης περιγραφή

Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριοι συγγραφείς: Ford, Robert C. (Robert Clayton) 1945- (Συγγραφέας), Sturman, Michael C. (Michael Craig) (Συγγραφέας)
Μορφή: Βιβλίο
Γλώσσα:English
Έκδοση: Thousand Oaks, California SAGE Publications, Inc. [2020]
Έκδοση:Second edition.
Θέματα: