Managing hospitality organizations achieving excellence in the guest experience

"Today's economy is dominated by the service sector which continues to grow at a rapid pace. Even businesses dealing primarily psychical goods are now reinventing their image and positioning themselves as service providers. Introduction to Hospitality Management: Creating Excellent Guest E...

पूर्ण विवरण

ग्रंथसूची विवरण
मुख्य लेखकों: Ford, Robert C. (Robert Clayton) 1945- (लेखक), Sturman, Michael C. (Michael Craig) (लेखक)
स्वरूप: पुस्तक
भाषा:English
प्रकाशित: Thousand Oaks, California SAGE Publications, Inc. [2020]
संस्करण:Second edition.
विषय: