A guide to customer service skills for the service desk professional

Opis bibliograficzny
1. autor:	Knapp, Donnz (Autor)
Format:	Książka
Język:	English
Wydane:	Boston, Massachusetts Cengage Learning [2015]
Wydanie:	4th edition.
Hasła przedmiotowe:	Computer industry > Customer services. Computer service industry > Vocational guidance. Computer technical support > Customer services > Handbooks, manuals, etc.
Dostęp online:	Contributor biographical information Publisher description Table of contents only