A guide to customer service skills for the service desk professional

A guide to customer service skills for the service desk professional

التفاصيل البيبلوغرافية
المؤلف الرئيسي: Knapp, Donnz (مؤلف)
التنسيق: كتاب
اللغة:English
منشور في: Boston, Massachusetts Cengage Learning [2015]
الطبعة:4th edition.
الموضوعات:
Computer industry > Customer services.
Computer service industry > Vocational guidance.
Computer technical support > Customer services > Handbooks, manuals, etc.
الوصول للمادة أونلاين:Contributor biographical information
Publisher description
Table of contents only