A guide to customer service skills for the service desk professional

ग्रंथसूची विवरण
मुख्य लेखक:	Knapp, Donnz (लेखक)
स्वरूप:	पुस्तक
भाषा:	English
प्रकाशित:	Boston, Massachusetts Cengage Learning [2015]
संस्करण:	4th edition.
विषय:	Computer industry > Customer services. Computer service industry > Vocational guidance. Computer technical support > Customer services > Handbooks, manuals, etc.
ऑनलाइन पहुंच:	Contributor biographical information Publisher description Table of contents only