Factors influencing success / failure of reference interviews
This study was conducted to examine the factors affecting reference interview. specifically, it aimed to find out 1) the initial response and behavior of the library staff when asked reference questions and its impact on the questionnaire; 2) the strategy library staff used to respond to reference...
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| Другие авторы: | , |
| Формат: | Диссертация |
| Язык: | English |
| Опубликовано: |
Quezon City
Institute of Library and Information Science, University of the Philippines Diliman
2004.
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