Factors influencing success / failure of reference interviews

This study was conducted to examine the factors affecting reference interview. specifically, it aimed to find out 1) the initial response and behavior of the library staff when asked reference questions and its impact on the questionnaire; 2) the strategy library staff used to respond to reference...

Полное описание

Библиографические подробности
Главный автор: Villalonga, Graciela T. (Автор)
Другие авторы: Faderon, Rosalie B. (adviser.), Mallari, Florenda D. (reader.)
Формат: Диссертация
Язык:English
Опубликовано: Quezon City Institute of Library and Information Science, University of the Philippines Diliman 2004.
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