Determination of the applicability of SERVQUAL as an assessment tool at the Leslie Hardinge Library

Bibliographic Details
Main Author: Siapco, Elizabeth J. (Author)
Other Authors: Faderon, Rosalie B. (adviser.), Santos, Herminia H. (adviser.), Fonseca, Soledad J. (reader.)
Format: Thesis
Language:English
Published: Quezon City School of Library and Information Studies, University of the Philippines Diliman 2006.
Subjects: