Siapco, E. J., Faderon, R. B., Santos, H. H., & Fonseca, S. J. (2006). Determination of the applicability of SERVQUAL as an assessment tool at the Leslie Hardinge Library. School of Library and Information Studies, University of the Philippines Diliman.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Siapco, Elizabeth J., Rosalie B. Faderon, Herminia H. Santos, و Soledad J. Fonseca. Determination of the Applicability of SERVQUAL as an Assessment Tool at the Leslie Hardinge Library. Quezon City: School of Library and Information Studies, University of the Philippines Diliman, 2006.
توثيق جمعية اللغة المعاصرة MLA (الإصدار التاسع)Siapco, Elizabeth J., et al. Determination of the Applicability of SERVQUAL as an Assessment Tool at the Leslie Hardinge Library. School of Library and Information Studies, University of the Philippines Diliman, 2006.