Reinventing customer service How T-Mobile achieved record levels of quality and productivity.

Reinventing customer service How T-Mobile achieved record levels of quality and productivity.

Sonraí bibleagrafaíochta
Foilsithe in:Harvard Business Review 96, 2-4,6 (2018).
Príomhchruthaitheoir: Dixon, Matthew
Formáid: Alt
Teanga:English
Ábhair:
Customer services.
Teams in the workplace.
Creative ability in business.