Reinventing customer service How T-Mobile achieved record levels of quality and productivity.

Reinventing customer service How T-Mobile achieved record levels of quality and productivity.

Opis bibliograficzny
Wydane w:Harvard Business Review 96, 2-4,6 (2018).
1. autor: Dixon, Matthew
Format: Artykuł
Język:English
Hasła przedmiotowe:
Customer services.
Teams in the workplace.
Creative ability in business.