Excellence in managing worldwide customer relationships

Detalhes bibliográficos
Autor principal:	Cook, Thomas A. 1953- (Author)
Formato:	Livro
Idioma:	English
Publicado em:	Boca Raton CRC Taylor & Francis Group 2017.
Colecção:	The global warrior series 5
Assuntos:	Customer services > Management. Customer relations. Electronic commerce > Management. Consumer satisfaction.