Ong, D. G. R., Binghay, V. C., Amante, M. S. V., & Supangco, V. T. (2018). Multilingual workforce in the frontline of business process outsourcing (BPO) for shared services: An exploratory study of employee attraction and retention in Metro Manila. School of Labor and Industrial Relation, University of the Philippines Diliman.
Cita Chicago (17th ed.)Ong, Debrah Grace R., Virgel C. Binghay, Maragtas S. V. Amante, i Vivien T. Supangco. Multilingual Workforce in the Frontline of Business Process Outsourcing (BPO) for Shared Services: An Exploratory Study of Employee Attraction and Retention in Metro Manila. Quezon City: School of Labor and Industrial Relation, University of the Philippines Diliman, 2018.
Cita MLA (9th ed.)Ong, Debrah Grace R., et al. Multilingual Workforce in the Frontline of Business Process Outsourcing (BPO) for Shared Services: An Exploratory Study of Employee Attraction and Retention in Metro Manila. School of Labor and Industrial Relation, University of the Philippines Diliman, 2018.