Multilingual workforce in the frontline of business process outsourcing (BPO) for shared services an exploratory study of employee attraction and retention in Metro Manila

Multilingual workforce in the frontline of business process outsourcing (BPO) for shared services an exploratory study of employee attraction and retention in Metro Manila

Bibliographic Details
Main Author: Ong, Debrah Grace R. (Author)
Other Authors: Binghay, Virgel C. (adviser.), Amante, Maragtas S. V. (panel member.), Supangco, Vivien T. (panel member.)
Format: Thesis
Language:English
Published: Quezon City School of Labor and Industrial Relation, University of the Philippines Diliman 2018.
Subjects:
Employee retention.
Contracting out.