The perception of quality mapping product and service quality to consumer perceptions

Bibliographic Details
Main Authors:	Kenyon, George N. (Author), Sen, Kabir C. (Author)
Corporate Author:	SpringerLink (Online service)
Format:	Electronic Resource
Language:	English
Published:	London Springer London [2015]
Subjects:	Quality of products. Quality control. Consumer satisfaction. Electronic books.
Online Access:	Available for University of the Philippines System via SpringerLink. Click here to access Also available remotely for University of the Philippines System via SpringerLink. Click here to access thru EZproxy