Measuring service quality in banks the Philippine experience

Measuring service quality in banks the Philippine experience

Podrobná bibliografie
Hlavní autor: Talavera, Ma. Gloria V.
Médium: Kniha
Jazyk:English
Vydáno: Quezon City Cesar E.A. Virata School of Business, University of the Philippines c2018
Edice:UPVSB professorial chair lecture 18-03
Témata:
Customer services > Quality control.
Banks and banking > Philippines > Customer services.