APA (7e ed.) Bronvermelding

Talavera, M. G. V. (2018). Measuring service quality in banks: The Philippine experience. Cesar E.A. Virata School of Business, University of the Philippines.

Chicago (17e ed.) Bronvermelding

Talavera, Ma. Gloria V. Measuring Service Quality in Banks: The Philippine Experience. Quezon City: Cesar E.A. Virata School of Business, University of the Philippines, 2018.

MLA (9e ed.) Bronvermelding

Talavera, Ma. Gloria V. Measuring Service Quality in Banks: The Philippine Experience. Cesar E.A. Virata School of Business, University of the Philippines, 2018.