Managing reference today new models and best practices

Manylion Llyfryddiaeth
Prif Awdur:	Cassell, Kay Ann (Awdur)
Fformat:	Llyfr
Iaith:	English
Cyhoeddwyd:	Lanham Rowman & Littlefield [2017]
Pynciau:	Reference services (Libraries) Electronic reference services (Libraries)