Stellar customer service training library staff to exceed expectations

Sonraí bibleagrafaíochta
Rannpháirtithe:	Chakraborty, Mou (Eagarthóir)
Formáid:	LEABHAR
Foilsithe / Cruthaithe:	Santa Barbara, California Libraries Unlimited [2016]
Ábhair:	Public services (Libraries) Libraries > Customer services. Library employees > In-service training.