Evaluation of digital reference services among academic and research libraries in Metro Manila towards the development of digital reference service guidelines for the Philippines

As the means of communication, socialization, business and other aspects of life continue to change because of the booming technologies and innovations, it is safe to say that the way people access and acquire information also change. From books to CD-ROMs to the Internet as the sources and from i...

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Bibliographic Details

Main Author:	Natividad, Karen Cecille V. (Author)
Other Authors:	Obille, Kathleen Lourdes B. (adviser.), Cabbab, Johann Frederick A. (reader.)
Resource Type:	Thesis
Language:	English
Published:	Quezon City School of Library and Information Studies, University of the Philippines Diliman 2017.
Subjects:	Academic libraries > Philippines > Metro Manila. Electronic reference services (Libraries). Reference services (Libraries).
Online Access:	https://digitalarchives.upd.edu.ph/item/32771