Tirella, O. C., & Bates, G. D. (1993). Win-win negotiating: A professional's playbook. American Society of Civil Engineers. https://doi.org/10.1061/9780872628847
Cita Chicago (17th ed.)Tirella, O. C., i Gary D. Bates. Win-win Negotiating: A Professional's Playbook. New York, New York: American Society of Civil Engineers, 1993. https://doi.org/10.1061/9780872628847.
Cita MLA (9th ed.)Tirella, O. C., i Gary D. Bates. Win-win Negotiating: A Professional's Playbook. American Society of Civil Engineers, 1993. https://doi.org/10.1061/9780872628847.
Atenció: Aquestes cites poden no estar 100% correctes.