Service systems management and engineering creating strategic differentiation and operational excellence

書誌詳細
第一著者:	Chang, C. M. (Ching Ming) 1935- (著者)
フォーマット:	Electronic Resource
言語:	English
出版事項:	Hoboken, N.J. John Wiley & Sons [2010]
主題:	Systems engineering. Management information systems. Service industries > Information technology > Management. Electronic books.
オンライン･アクセス:	Available for University of the Philippines Diliman via Wiley Online Library. Click here to access