Service systems management and engineering creating strategic differentiation and operational excellence

Библиографические подробности
Главный автор:	Chang, C. M. (Ching Ming) 1935- (Автор)
Формат:	Electronic Resource
Язык:	English
Опубликовано:	Hoboken, N.J. John Wiley & Sons [2010]
Предметы:	Systems engineering. Management information systems. Service industries > Information technology > Management. Electronic books.
Online-ссылка:	Available for University of the Philippines Diliman via Wiley Online Library. Click here to access