Service systems management and engineering creating strategic differentiation and operational excellence

Service systems management and engineering creating strategic differentiation and operational excellence

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Dades bibliogràfiques
Autor principal: Chang, C. M. (Ching Ming) 1935- (Autor)
Format: Electronic Resource
Idioma:English
Publicat: Hoboken, N.J. John Wiley & Sons [2010]
Matèries:
Systems engineering.
Management information systems.
Service industries > Information technology > Management.
Electronic books.
Accés en línia:Available for University of the Philippines Diliman via Wiley Online Library. Click here to access