Employee identity in Indian call centres the notion of professionalism

Detalles Bibliográficos
Main Authors:	Noronha, Ernesto (Author), D'Cruz, Premilla (Author)
Formato:	Libro
Idioma:	inglés
Publicado:	New Delhi, India, Thousand Oaks Response SAGE. California, 2009.
Subjects:	Call centers > India.