The new science of customer emotions.

The new science of customer emotions.

Bibliografiska uppgifter
I publikationen:Harvard Business Review V. 93, 1-5,10-12 (2015).
Huvudupphovsman: Magids, Scott
Materialtyp: Artikel
Språk:English
Ämnen:
Emotions.
Consumer behavior.
Customer satisfaction.
Organizational learning.
Business growth.