Managing conflict through communication

Managing Conflict Through Communication helps students approach conflict constructively and learn more positive conflict management and resolution skills. Narratives and case studies make the material accessible and engaging to a diverse student audience. Discussion questions and exercises throughou...

Полное описание

Библиографические подробности
Главные авторы: Cahn, Dudley D. (Автор), Abigail, Ruth Anna (Автор)
Формат:
Язык:English
Опубликовано: Boston Pearson [2014]
Редактирование:Fifth edition.
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