Emotional reactions and behavioral responses of regular, rank-and-file employees towards verbal aggression in the workplace

Bibliographic Details

Main Author:	Barraca, Michelle G. (Author)
Other Authors:	Hernandez, Antoinette B. (adviser.)
Resource Type:	Thesis
Language:	English
Published:	Quezon City College of Arts and Letters, University of the Philippines Diliman 2008.
Subjects:	Aggressiveness. Communication in personnel management. Interpersonal communication.