Matzler, K., & Hinterhuber, H. H. How to make product development projects more successful by integrating Kano's model of customer satisfaction into quality function development. Technovation.
Citazione stile Chigago Style (17a edizione)Matzler, Kurt, e Hans H. Hinterhuber. "How to Make Product Development Projects More Successful by Integrating Kano's Model of Customer Satisfaction into Quality Function Development." Technovation .
Citatione MLA (9a ed.)Matzler, Kurt, e Hans H. Hinterhuber. "How to Make Product Development Projects More Successful by Integrating Kano's Model of Customer Satisfaction into Quality Function Development." Technovation, .
Attenzione: Queste citazioni potrebbero non essere precise al 100%.