Measuring customer satisfaction
Lynn W. Ellis and Carey C. Curtis present eight lessons from research on customer satisfaction with technology products and services.
| প্রকাশিত: | Research management (Now: research technology management) 38, 5 (1995). |
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| প্রধান লেখক: | |
| বিন্যাস: | প্রবন্ধ |
| ভাষা: | English |
| বিষয়গুলি: |