APA (7. basım) Alıntı

Ellis, L. W. Measuring customer satisfaction. Research management (Now: research technology management).

Chicago Style (17. basım) Atıf

Ellis, Lynn W. "Measuring Customer Satisfaction." Research Management (Now: Research Technology Management) .

MLA (9th ed.) Atıf

Ellis, Lynn W. "Measuring Customer Satisfaction." Research Management (Now: Research Technology Management), .