How Nalco revitalized its quality process for R&D

Bruce A. Keiser and Natalie R. Blake describe the steps Nalco Chemical Co. took to develop a quality improvement process that met the company's own needs.

Detalhes bibliográficos

Publicado no:	Research management (Now: research technology management) 39, 3 (1996).
Autor principal:	Keiser, Bruce A.
Formato:	Artigo
Idioma:	English
Assuntos:	Quality process.