User groups in action the management of user inputs in the NPD process

This paper describes, through a case study of a small software company, an instance of the successful employment of user groups as a medium of design. Our work indicates that effective user groups require the product development manager to accomplish a number of relatively distinct social processes....

Volledige beschrijving

Bibliografische gegevens
Gepubliceerd in:Technovation 16, 10 (1996).
Hoofdauteur: Tomes, Anne
Andere auteurs: Armstrong, Peter, Clark, Murray
Formaat: Artikel
Taal:English
Onderwerpen: