User groups in action the management of user inputs in the NPD process

This paper describes, through a case study of a small software company, an instance of the successful employment of user groups as a medium of design. Our work indicates that effective user groups require the product development manager to accomplish a number of relatively distinct social processes....

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Publicat a:Technovation 16, 10 (1996).
Autor principal: Tomes, Anne
Altres autors: Armstrong, Peter, Clark, Murray
Format: Article
Idioma:English
Matèries: