Serving online customers lessons for libraries from the business world

Dettagli Bibliografici
Autore principale:	Barclay, Donald A. (Autore)
Natura:	Libro
Lingua:	English
Pubblicazione:	Lanham Rowman & Littlefield [2014]
Soggetti:	Libraries and the Internet. Library Web sites. Libraries > Customer services. Electronic reference services (Libraries) Libraries and distance education. Library users > Effect of technological innovations on.