Serving online customers lessons for libraries from the business world

Xehetasun bibliografikoak
Egile nagusia:	Barclay, Donald A. (Egilea)
Formatua:	Liburua
Hizkuntza:	English
Argitaratua:	Lanham Rowman & Littlefield [2014]
Gaiak:	Libraries and the Internet. Library Web sites. Libraries > Customer services. Electronic reference services (Libraries) Libraries and distance education. Library users > Effect of technological innovations on.