Serving online customers lessons for libraries from the business world

Manylion Llyfryddiaeth
Prif Awdur:	Barclay, Donald A. (Awdur)
Fformat:	Llyfr
Iaith:	English
Cyhoeddwyd:	Lanham Rowman & Littlefield [2014]
Pynciau:	Libraries and the Internet. Library Web sites. Libraries > Customer services. Electronic reference services (Libraries) Libraries and distance education. Library users > Effect of technological innovations on.