The reference interview today negotiating and answering questions face to face, on the phone, and virtually
More an art than a science, the reference interview requires not only knowing a specific set of skills, but also how to apply those skills in an ever-changing world. Good reference interviews accomplish three goals: establishing contact with the user, determining what the user's information nee...
| Main Author: | |
|---|---|
| Resource Type: | Book |
| Language: | English |
| Published: |
Lanham, Maryland
Rowman & Littlefield
[2014]
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| Subjects: |
School of Library and Information Studies (UP Diliman)
| Accession # | Call # | Volume/Part# | Copy # | Collection | Circulation Type | Circulation Status |
|---|---|---|---|---|---|---|
| LS-10356 | Z 711 / H454 2014 | Reserve Book | On-Shelf |