The reference interview today negotiating and answering questions face to face, on the phone, and virtually
More an art than a science, the reference interview requires not only knowing a specific set of skills, but also how to apply those skills in an ever-changing world. Good reference interviews accomplish three goals: establishing contact with the user, determining what the user's information nee...
| मुख्य लेखक: | |
|---|---|
| स्वरूप: | पुस्तक |
| भाषा: | English |
| प्रकाशित: |
Lanham, Maryland
Rowman & Littlefield
[2014]
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| विषय: |