APA (7th ed.) Citation

Tongol, R. R., Apolinario, R. R. U., & Obille, K. L. B. (2015). Customer satisfaction in ISO 9001 certified and non-ISO 9001 certified Higher Education Institution (HEI) libraries in Central Luzon. School of Library and Information Studies, University of the Philippines Diliman.

Chicago Style (17th ed.) Citation

Tongol, Reyma R., Rhea Rowena U. Apolinario, and Kathleen Lourdes B. Obille. Customer Satisfaction in ISO 9001 Certified and Non-ISO 9001 Certified Higher Education Institution (HEI) Libraries in Central Luzon. Quezon City: School of Library and Information Studies, University of the Philippines Diliman, 2015.

MLA (9th ed.) Citation

Tongol, Reyma R., et al. Customer Satisfaction in ISO 9001 Certified and Non-ISO 9001 Certified Higher Education Institution (HEI) Libraries in Central Luzon. School of Library and Information Studies, University of the Philippines Diliman, 2015.