Evaluation of the impact of the NICE Universe Quality Monitoring System in a Call Center

Sonraí bibleagrafaíochta
Príomhchruthaitheoir:	Ballecer, Juan Emmanuel Villanueva (Údar)
Rannpháirtithe:	Mananghaya, Dr. Rufino (adviser.)
Formáid:	Tráchtas
Teanga:	Béarla
Foilsithe / Cruthaithe:	Quezon City University of the Philippines Diliman 2005
Ábhair:	Customer relations > Management > Computer programs. Call centers > Philippines. NICE Universe Quality Monitoring System. Pantheon Asia, Inc.