Evaluation of the impact of the NICE Universe Quality Monitoring System in a Call Center
| Prif Awdur: | |
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| Awduron Eraill: | |
| Fformat: | Traethawd Ymchwil |
| Iaith: | English |
| Cyhoeddwyd: |
Quezon City
University of the Philippines Diliman
2005
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| Pynciau: |