APA (7. basım) Alıntı

Ballecer, J. E. V., & Mananghaya, D. R. (2005). Evaluation of the impact of the NICE Universe Quality Monitoring System in a Call Center. University of the Philippines Diliman.

Chicago Style (17. basım) Atıf

Ballecer, Juan Emmanuel Villanueva, ve Dr. Rufino Mananghaya. Evaluation of the Impact of the NICE Universe Quality Monitoring System in a Call Center. Quezon City: University of the Philippines Diliman, 2005.

MLA (9th ed.) Atıf

Ballecer, Juan Emmanuel Villanueva, ve Dr. Rufino Mananghaya. Evaluation of the Impact of the NICE Universe Quality Monitoring System in a Call Center. University of the Philippines Diliman, 2005.